The top 5 comebacks we have to overcome time tracker objections

как рабоатет CrocoTime

Actually, capturing billable time isn’t so fun. “Why do we do this?” your team asks. Wouldn’t it be much faster to get the work done, and forget about time tracking?

These are just some of different objections you’ll have to surmount in order to assure your employees that a time tracker is good for them, and for your company.

Here are the top 5 comebacks that CrocoTime time tracker has for overcoming time tracking objections.

First objection: Isn’t it a waste of time to track it?

Actually, no. It’s investing in team’s and company’s future. Having information about where and how work time is spent allows you to see which fields of the business we should invest in down the road. For example, if we know that some employees spend 2 hours every week to wait for software updates or IT-support, we might want to push those updates to a less critical time period and hire more IT support members.

Second objection: I will be fired if I achieve less than 80% of productive (billable) time!

Of course, NO! While this is a milestone we’re aiming for, we see that adjustments will need to be made to achieve this goal. For example, if we realize (with your time entries) that you waste 4 hours every week manually pushing internal PC updates, we might invest in a remote control and management solution that can ease this administrative load and help you take more focus on your customer’s projects.

Third Objection: I’m totally busy and all my hours are billable. Why do I need track it?

Well, that’s cool! Thanks for the good work! Our whole purpose for tracking time is to help us identify needs and invest in solutions to make your job easier. We know that being booked back-to-back makes it almost impossible to track time correctly. To overcome this challenge, we recommend using the automatic time tracker, so you don’t need to waste time on posting time entries before or after completing tasks.

Fourth Objection: Can I only track time, without writing reports?

Unfortunately, just tracking your time won’t give enough data to help a manager to make your work less hard and more smart. Of course while we don’t expect you to write a “War & Peace”, having a short description of your work for every time entry lets a project manager or a CEO to see what has been accomplished. And, when you work outside of the office, having such explanations in our system helps your teammates to provide better customer service while you’re away.

Fifth Objection: I’m very busy for a time tracker.

If your workload is too high, could your manager find a way to balance your work time? Monitoring time entries/descriptions and analyzing what you’re spending your work time on can help a company’s management to make business decisions that could result in a more reasonable workload for you. However, we have to let information drive these decisions. A manager wants to help, but he needs information to do so. The time entries provide this actionable data.

Be sure to tailor your answers to your company. First of all, your case for time needs to be transparent and explained to employees in terms of the benefits they’ll receive for doing it. Most of people don’t like changes. It’s going to take time to get employees on the same page, but by explaining the value upfront, you’ll put yourself in a much better situation for success.

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