Mobile Money – Emerging Trends, Growth Drivers and Future Outlook

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Even though organizations within telecom industry are concerned about security and privacy issues and lack of awareness about mobile money, increasing penetration of smartphones and internet, preference for cashless transactions and growing e-commerce will push mobile money usage over the next two years. Globally, investment on mobile money services is anticipated to increase by 22.2% during the next two years which will result in revenue share of mobile money reaching towards 9% in the coming two years. Asia and Africa are expected to offer significant growth for mobile money over the next two years with technological innovation and focus on interoperability emerging as prominent trends.

Key Findings

Organizations prefer to provide bill payment and airtime top-up using mobile money as compared to other services

Globally, investment on mobile money services is anticipated to increase by 22.2% over the next two years

Increasing penetration of smartphones and internet, and preference for cashless transactions will drive mobile money usage during the next two years

Technological innovation and increasing focus on interoperability will significantly impact mobile money in the coming two years

Asia and Africa are expected to offer significant growth for mobile money over the next two years

Security and privacy concerns will restrict the growth prospects of mobile money during the next two years

Synopsis

Pyramid

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Table of Contents

Introduction

Acronyms and definitions

Methodology, sample size and key points

Profile of respondents

Product adoption status, revenue share projections and investment outlook

Organizations status on mobile money product offerings 11 Projected change in investment on mobile money services over the next two year

Expected contribution by mobile money towards overall revenue during the next two years

Key drivers, challenges and growth prospects

Major factors influencing mobile money usage over the next two years

Trends expected to significantly impact mobile money during the next two years

Expected change in growth prospects of product offerings over the next two years

Regional growth outlook for mobile money over the next two years

Barriers towards future growth outlook of mobile money

Appendix

Distribution of survey respondents by region, 2015

Distribution of survey respondents by company type, 2015

Distribution of survey respondents by size (turnover), 2015

Distribution of survey respondents by position, 2015

Current adoption and future plans around mobile money services, 2015–2016

Top five mobile money services in North America and Latin America as measured by the sum of respondents currently using

and respondents planning to adopt each type of mobile money service, 2015–2016

Top five mobile money services in Europe, Asia and Middle East/Africa as measured by the sum of respondents

currently using and respondents planning to adopt each type of mobile money service, 2015–2016

Top five mobile money services by size of company as measured by the sum of respondents currently using and respondents planning to adopt each type of mobile money service, 2015–2016

Change survey respondents expect in investment in mobile money services over the next two years,by region and globally

Change survey respondents expect in investment in mobile money services over the next two years, by size of company

Change survey respondents expect in investment in mobile money services over the next two years, by type of company

Percent of revenue that survey respondents expect will come from mobile money services in the next two years, global

Percent of revenue that survey respondents expect will come from mobile money services in the next two years,by size of company

Percent of revenue that survey respondents expect will come from mobile money services in the next two years,by type of company

Leading factors driving mobile money usage in the next two years as measured by share of respondents who believe each factor will be a positive driver

Top four factors driving mobile money usage in the next two years as measured by share of survey respondents citing factor as a driver: North America and Latin America

Top four factors driving mobile money usage in the next two years as measured by share of survey respondents citing factor as a driver: Europe, Asia-pacific, Middle East and Africa

Top four factors driving mobile money usage in the next two years as measured by share of survey respondents citing factor as a driver, by size of company

Top four factors driving mobile money usage in the next two years as measured by share of survey respondents citing factor as a driver, by type of company

Top trends significantly impacting mobile money over the next two years according to survey respondents

Top four trends significantly impacting mobile money over the next two years according to survey respondents in North America and Latin America

Top four trends significantly impacting mobile money over the next two years according to survey respondents in Europe, Asia-Pacific and Middle East and Africa

Top four trends significantly impacting mobile money over the next two years according to survey respondents by size of company

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