Report on Global Healthcare BPO Market Research with Manufacturers, Key Vendors, Suppliers and Forecast 2017-2019.

Press Release: Pune, India- 19th July , 2017

Global Healthcare BPO Market 2015-2019


BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has the expertise in the required domains. It helps clients to increase their operational efficiency, concentrate on their core competencies, reduce time-to-market, obtain access to fresh talent and experience along with the latest technologies, and build an organization with an economical cost structure in the long run. The healthcare space has been witnessing the adoption of BPO services due to proven benefits, such as cost reduction, improved patient care services, and staff efficiency.

TechNavio’s analysts forecast the Global Healthcare BPO Market that comprises F&A BPO, HR BPO and CRM BPO to grow at a CAGR of 5.32 percent over the period 2014-2019.


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Covered in this Report
This report gives an overview of the Global Healthcare BPO market and includes the market segments namely: F&A, HR and CRM. The report also includes the market segmentation by Geography based on the three key regions: the Americas, and the APAC and EMEA regions.

TechNavio’s report, the Global Healthcare BPO Market 2015-2019, has been prepared based on an in-depth market analysis, with inputs from industry experts. The report covers the Global Healthcare BPO Market landscape and its growth prospects in the coming years. The report also includes profile of key vendors operating in this market.

Key Regions
• Americas

Key Vendors
• Accenture
• Cognizant
• Genpact
• Wipro
• Xerox

Other Prominent Vendors
• 3i infotech
• Acclaris
• Accretive Health
• Acura
• Aditya Birla Minacs
• Aegis
• Allscripts Healthcare Solutions
• Allsec Technologies
• Aon
• Capgemini
• Convergys
• Dell
• Dynamic Healthcare Systems
• Firstsource
• HCL Technologies
• Hexaware
• Hinduja Global Solutions
• HP
• Igate
• IMS Health
• Infosys
• iProjects
• McKesson
• Medusind Solutions
• Minacs
• Mphasis
• NCO Financial Systems
• Promantra
• Serco Global Services
• Siemens Healthcare
• Sourcehov
• SUN Knowledge
• Sutherland Global
• Tech Mahindra
• Teleperformance
• Teletech
• ThinkHealth Services
• TMG Health

Market Driver
• Increasing Need for Cost-effective Operations
• For a full, detailed list, view our report

Market Challenge
• Issues Pertaining to Data Security
• For a full, detailed list, view our report

Market Trend
• Emergence of Cloud-based BPO in Healthcare
• For a full, detailed list, view our report

Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

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Table of Content

  1. Executive Summary
    02. List of Abbreviations
    03. Scope of the Report
    03.1 Market Overview
    03.2 Product Offerings
    04. Market Research Methodology
    04.1 Market Research Process
    04.2 Research Methodology
    05. Introduction
    06. Market Landscape
    06.1 Market Overview
    06.1.1 Overview of Healthcare BPO
    06.1.2 CRM BPO
    06.1.3 HR BPO
    06.1.4 F&A BPO
    06.2 Overview of Global Healthcare IT Market
    06.3 Global Healthcare BPO Market
    06.3.1 Market Size and Forecast
    06.4 Five Forces Analysis
    07. Market Segmentation by Services
    07.1 Global CRM BPO Market in Healthcare Sector
    07.1.1 Market Size and Forecast
    07.2 Global HR BPO Market in Healthcare Sector
    07.2.1 Market Size and Forecast
    07.3 Global F&A BPO Market in Healthcare Sector
    07.3.1 Market Size and Forecast
    08. Market Segmentation by Geography
    09. Buying Criteria
    10. Market Growth Drivers
    11. Drivers and their Impact
    12. Market Challenges
    13. Impact of Drivers and Challenges
    14. Market Trends
    15. Trends and their Impact


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