Global and Japan Interactive Voice Response Market: Major Players – 8X8, Inc. (US), Nuance Communications, Inc. (US), Convergys Corporation (US) & Avaya Inc. (US)

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The global Interactive Voice Response market is valued at XX million USD in 2016 and is expected to reach XX million USD by the end of 2017, growing at a CAGR of XX% between 2016 and 2022.

Japan plays an important role in global market, with market size of xx million USD in 2016 and will be xx million USD in 2017, with a CAGR of xx%.

This report, with focus on top players in the global and Japan, studies the Interactive Voice Response market’s development status and future trend in the global and Japan. It splits Interactive Voice Response market by type and by applications to fully and deeply research and reveal market profile and prospect.

The major players include

8X8, Inc. (US)
Nuance Communications, Inc. (US)
Convergys Corporation (US)
Avaya Inc. (US)
Cisco Systems, Inc. (US)
AT&T Inc. (US)
West Corporation (US)
Genesys Telecommunication Laboratories, Inc. (US)
Verizon Communications Inc. (US)
IVR Lab (US),
Aspect Software Parent Inc. (US)
24/7 Customer, Inc. (US)
inContact Inc. (US)
NewVoiceMedia (UK)
Five9, Inc. (US)
Quintum (US)

Geographically, this report splits the Global market into the following regions:
Asia Pacific
Japan
Tokyo
Yokohama
Osaka
Nagoya
Others
China
Korea
India
Others
Europe
France
Germany
United Kingdom
Italy
Russia

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On the basis of product, the Interactive Voice Response market is primarily split into


By Technology
Speech Based
Touch-tone Based

By Deployment Mode
Cloud
On Premise

By Services
Installation
Training & Education
Maintenance & Support

Key Applications

BFSI
Travel and Hospitality
Pharma and Healthcare
Telecommunications
Government and Public Sector
Transportation and Logistics
ITES
Media, Retail, and E-commerce
Education
Others
Table of Contents

2017-2022 Global and Japan Interactive Voice Response Market Analysis Report
1 Interactive Voice Response Overview
1.1 Product Overview and Scope of Interactive Voice Response
1.2 Global and Japan Interactive Voice Response Market by Applications/End Users
1.2.1 Japan Interactive Voice Response Sales (K Units) and Market Share Comparison by Applications (2012-2017)
1.2.1.1 Japan Interactive Voice Response Sales (K Units) and Market Share by Applications (2012-2017)
1.2.1.2 Japan Interactive Voice Response Sales Growth Rate (%) by Applications (2012-2017)
1.2.1.3 Market Drivers and Opportunities

 
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